Visitation

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UPDATE: Beginning June 26th, 2023 the Hamilton County Jail will be upgrading the inmate visitation system.  This upgrade is anticipated to be completed by Thursday, June 28th, 2023.  During this time frame inmates will have intermittent access to phones and tablets.  Full access will be restored as soon as the upgrade is completed.

Hamilton County Jail Visitations 

Inmate visitations can be scheduled online.

Online Jail Visitation Instructions
Remote video jail visitations will continue with our state-of-the-art ViaPath system. Please set up an account at the following website: https://www.gettingout.com/

Visiting Hours

  • Video Visits for general population inmates may be conducted between 7am -11am and 1pm - 4:30pm.  
  • Phone visit availability depends on the restrictions of the particular inmate. Segregation/Disciplinary inmates will have limited availability for visitation.  
  • Visitors may request additional information on these inmates through Jail Visitation at 317-776-9800.

Policies

  • Visits will be 30 minutes long beginning on the hour and half hour.
  • Visitation will be by appointment only; visits may be scheduled up to 1 week in advance.
  • Visits will be scheduled by using the website or kiosk only.
  • Visits will not be scheduled by telephone. Any exception to this will have to be pre-approved by the Jail Commander or his designee.
  • Visits should be scheduled 24 hours in advance.
  • Anyone 18 or older is considered an adult and will have to have their own scheduled visit.
  • Each inmate is permitted to have 1 visitor per session, with the exception of minors who must accompany adults.
  • A maximum of 2 children may visit with a registered adult during any 1 visit. Any more than 2 children per adult will not be allowed to remain in the lobby.
  • Anyone causing a disturbance during visitation will have their visit ended. This is to include unattended children.
  • Anyone misusing the video visitation equipment or displaying lewd or disruptive conduct will have their visit account suspended.
  • Hamilton County reserves the right to deny any visit for inmates or visitors.
  • Children under 18 years old must be accompanied by a parent or guardian and must present an ID card.
  • If an inmate fails to show for his scheduled visit, it is not the responsibility of the jail staff to inform inmate of such visit.
  • The only exception to a failure to show will be if the inmate has gone to court. Should this be the case, the visit will be canceled or rescheduled.
  • There may be a charge for your visit, this is solely dictated by the company running the visit system, Telmate. You may contact them with any questions at 866-516-0115.

Attorney and Approved Professionals Visitation Policies

  • Visits will be 30 minutes long unless requested and approved otherwise.
  • Visitation will be by appointment only.
  • Visits should be scheduled 24 hours in advance.
  • If visit will include more than one individual, visitation staff must be notified in advance.
  • Anyone causing a disturbance during visitation will have their visit ended. 
  • Hamilton County reserves the right to deny any visit for inmates or visitors.