The first person a citizen has contact with when they come to the Sheriff's Office is a member of the support staff.
- Answering all non-emergency calls
- Directing citizens to the division or person who can best deal with their particular question or problem
- Completing Firearm permits for individuals living outside of incorporated areas
- Supplying the public with copies of reports, when requested
One member of the support staff is responsible for the processing and tracking of arrest warrants issued by the courts.
Serve & Assist
Since the first impression citizens have when they come to the Hamilton County Sheriff's Office is of the support staff, we are proud of our professional, pleasant staff whose main objective is to serve and assist the citizens of Hamilton County.
The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) was created in 1979 as a credentialing authority through the joint efforts of law enforcements major executive associations:
International Association of Chiefs of Police (IACP)
National Organization of Black Law Enforcement Executives (NOBLE)
National Sheriff’s Association (NSA)
Police Executive Research Forum (PERF)
CALEA Accreditation embodies the principles of community-oriented policing. It creates a forum in which law enforcement agencies and citizens work together to prevent and control challenges confronting law enforcement and provides clear direction about community expectations.
Accreditation symbolizes professionalism, excellence, and competence. It requires written directives, proofs of compliance, and training to inform employees about policies and practices. CALEA accreditation is a four-year process involving off site electronic file reviews and an in person visit to interview employees, volunteers, and community members while observing the actual day to day processes and procedures.
The Hamilton County Sheriff’s Office was awarded accreditation in 2020 and we are in our third year of the next accreditation cycle.
As part of the process, an Accreditation Public Comment Portal has been implemented. The purpose of this public portal is to receive comments regarding our agency’s compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide participating agencies with information to support continuous improvement and to foster the pursuit of professional excellence.
Hamilton County Sheriff’s Office Public Portal: